Cymbio Selected As Premier Strategic Partner for PayPal’s New Agentic Commerce Services
The architecture of online retail is undergoing its most significant shift in decades. We are entering the era of Agentic Commerce, where customers delegate their shopping to AI agents rather than browsing websites.
That’s why we are thrilled to announce our strategic partnership with PayPal. Today, PayPal, a global leader in digital payments, unveiled its new suite of agentic commerce services to power this revolution—and Cymbio is proud to be named a premier launch partner for this initiative.
This partnership is not just an update; it marks the creation of an entirely new economic frontier. For brands, the “digital shelf” is no longer a website. It’s a conversation.
The Agentic Challenge: Discoverable or Invisible?
In this new landscape, AI agents are the gatekeepers. They don’t respond to beautiful web design or persuasive marketing. Instead, they make decisions by parsing structured, machine-readable data. If a brand’s product catalog—including real-time inventory, pricing, and fulfillment policies—is not perfectly formatted for AI discovery, its products may simply remain invisible.
The Solution: Cymbio + PayPal
Our platform ingests your brand’s complete and complex product catalog and automatically structures and syndicates the data into the precise AI-ready format required by PayPal’s store sync. This ensures your products are discoverable at the exact moment consumer intent is expressed.
This partnership delivers a seamless, end-to-end solution:
- Cymbio Makes You Discoverable: We connect your brand directly to the AI ecosystem, ensuring your updated products, inventory, and pricing are discoverable in LLMs like ChatGPT, Perplexity, and Gemini.
- PayPal Enables the Transaction: PayPal provides the trusted, secure payment infrastructure, allowing instant, one-tap checkout directly within the AI conversation.
This combination turns AI-generated recommendations into available-to-sell products, removing all friction between discovery and purchase. As Michelle Gill, GM of Small Business and Financial Services at PayPal, noted, these services “directly connect PayPal merchants to millions of consumers now using agent platforms for their shopping needs.”
What This Partnership Means for Your Brand
By leveraging the Cymbio x PayPal partnership, your brand gains a significant first-mover advantage:
- Activate a New Sales Channel: Generate incremental revenue without additional ad spend by meeting customers at the precise moment of intent.
- Be First to New AI Surfaces: As a launch partner, Cymbio positions your brand to be among the first discoverable on platforms like Perplexity.
- Retain Control: You remain the merchant of record, maintaining control over brand visibility and customer communications for all agent-initiated transactions.
The Future is Invitation-Only
The agentic era isn’t coming—it’s already here. The conversations that will define your brand’s future are already happening.
We are currently offering this opportunity on an exclusive, invitation-only basis to eligible merchants.
Contact us today to secure your spot and position your brand as an early leader in the next generation of AI-driven commerce.