This is Cymbio Make Your Brand

Increase your digital presence with full service, drop ship and marketplace automation

How Cymbio Works

We Pride
Ourselves

on having incredible Success Managers who service the complete integration for brands within marketplaces, department stores and boutiques. Each brand is provided its own Success Manager, who supports daily management of the brand to retail connectivity – enabling brands to enjoy the simplicity of Cymbio’s automatic connectivity to hundreds of retailers.

Below are some of the refreshing capabilities
that our platform provides.

The Cymbio Platform

For the perfect symbiosis between you
(the brand) and your retail partners!

Agnostic Integrations

Any systems: ERP, WMS, OMS, IMS, PIM
All eCommerce platforms: Shopify, Woo Commerce, Magento, TradeGecko, BigCommerce and more...
All data formats: EDI, JSON, XML, CSV, XLS

Product Catalog

Comprehensive product catalog including images, product details and customized pricing options per retailer
Product information and pricing are automatically updated
Data is reformatted to meet retailer’s requirements and mapping of attributes

Retailers

All retailers are managed under one hub, including marketplaces, department stores and boutiques
Configure customized settings per retailer, including inventory rules, pricing and terms per channel

Imagery

Product images are auto-adjusted according to retailer’s specifications, including background color and size

Inventory

Inventory is updated in real-time and sent based on each retailer’s specific formats and desired frequencies

Orders

The complete order cycle is automated from acknowledgment, capture, tracking, reporting, returns and cancellations
Set email notifications per each order, summary or none
Create acceptance roles for orders (PO boxes, international, and military bases)
Automated mapping of shipping methods, carriers, levels and SCAC codes to and from all retailers

Packing Slips and Shipping Labels

Cymbio produces PDF or Base64 packing slips compliant to retailer’s specifications
Ability to support retailer’s packing slips or create packing slips based on retailer’s specifications

Returns, Cancelations and Refunds

Cymbio automates the entire return and cancelation process, including triggering refunds
Get notifications upon returns initiated by end-customers on marketplaces
Trigger refunds after goods are returned

Reporting

A snapshot view of analytics across all retailers such as total order value, total units sold, and any other requested key metrics
All reports are exportable
Vendors using BI can access order information via API