About
Haus of Brilliance is a family-run jewelry company based in New York City’s Diamond District.
What started generations ago from humble beginnings by the family’s grandfather has evolved into a business run by the founder’s grandchildren carrying on their family legacy.
The jewelry company specializes in handcrafted fine jewelry and expertly-cut gems meant to offer customers the highest quality and best value.
Challenge
Haus of Brilliance had the drive and determination to grow its operations to sell on more retailers. Selling on marketplaces and retailers would allow the brand to reach new audiences, make more sales, and grow the brand. However, without the technological resources to integrate its existing e-commerce system, to those of the retailers it wanted to partner with, Haus of Brilliance found itself at a crossroads.
One of the biggest challenges of working with multiple retailers is adapting to each individual retailer’s unique back-end requirements when it comes to inventory and order management. While determined to grow its brand, the Haus of Brilliance team didn’t have enough time or resources to devote to managing this technological project.
Solution
In order to grow its business, the jewelry company needed a way to integrate its system to help them automate accounts across different sales channels. That’s when Haus of Brilliance turned to Cymbio. With Cymbio’s retail connections and automation platform, the brand was able to finally connect its platform with new retailers, all without adopting any new software or changing any of its existing procedures.
Results
After going live with Cymbio towards the end of 2021, Haus of Brilliance saw a huge growth spurt. Some of the brand’s most notable accomplishments include:
– Going live on five retailers: Hudson’s Bay, Belk, Verishop, 1900 Flowers, and Poshmark, three of which Cymbio connected it to
– Integrating its e-commerce system into Cymbio’s platform to easily automate sales channels
